Shipping Policy
GENERAL SHIPPING POLICY
Once your order is placed, you can expect it to be processed within 48 business hours. Items are shipped via UPS for domestic orders including Puerto Rico and Canada.
TRANSIT TIMES
Our transit times are based on UPS posted delivery days and we cannot guarantee receipt of your order in the stated number of days if there are carrier issues, inclement weather or other factors out of our control.
SHIPPING OPTIONS
Standard Ground: 1-5 Business DaysInternational Shipping: Please allow for 10 to 14 days for delivery 2-Day Shipping: 2-day Shipping means 2 business days. Orders may take 24 hours to process through our systems prior to shipping. There will be no exceptions for this. Orders placed on a Friday may not ship till Monday. We do not ship over the weekends or holidays.
SHIPPING RATES
Domestic orders below a $100 receive a standard flat rate of $10 (subject to vary based on certain factors)Domestic orders $100 and over receive free shipping International orders do not receive free shipping and the shipping rate is subject to vary based on location.
ORDER PROCESSING INFORMATION**
Please note that the orders are only processed and shipped Monday through Friday.
Once your order is shipped you will receive an email with tracking information allowing you to track your order
CANCELLING ORDERS
Because an order cannot be cancelled once a shipping label has been created, please contact us within 4 hours of your order. After that, your request will be treated as a return request.
Still Have Questions? We’re here to help!
contact@shopmenatti.com
RETURNS
Return Cost
Be clear, be confident and don’t overthink it. The beauty of your story is that it’s going to continue to evolve and your site can evolve with it. Your goal should be to make it feel right for right now. Later will take care of itself. It always does.
30 Days to Return
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.
Returns and Exchanges
Don’t worry about sounding professional. Sound like you. There are over 1.5 billion websites out there, but your story is what’s going to separate this one from the rest. If you read the words back and don’t hear your own voice in your head, that’s a good sign you still have more work to do.